alan j Psc

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| map-marker Chicago, Illinois

Shop Marriott - Compaint

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Updated by user Dec 20, 2021

Marriott never contacted me, and that was no surprise. After reading complaints against them on several complaint websites, they are pulling the "bait and switch" on all buyers. And Marriott has never resolved any others complaints or issues....no response from...

Original review Nov 20, 2021
CAUTION!!! to those who buy from Marriott.

They practice the "bait and switch" scam. I bought a serta perfect sleeper corporate suite 2, plush, and was reassured it was the same mattress I slept on at a marriott. 14 days in quarantine, and I slept like a rock.
When my mattress was delivered, the tag said it was the same as above. IT WAS NOT!!!!

And because I signed for it, it was not exchangable. When I complained about the sinkhole it developed in the middle in 5 days time, I was told to do the old measurement scam. If you're not familiar with this, you're to take measurements of the mattresses height.........and well, you'll NEVER beat this scam.

So my back is killing me on this piece of scam/crap (scrap) and I advise everyone.....DO NOT BUY FROM MARRIOTT. Al
View full review
Loss:
$1250
Cons:
  • Mattress failed in five days time

Preferred solution: Let the company propose a solution

User's recommendation: DO NOT BUY FROM MARRIOTT. SCAM!!!!!!!