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Brooklyn Nets - No answer from service on phone line or email

I ordered a Jersey and it charged me for 2 day shipping when I tried selecting the free 3-5 day. I paid for the 2 day and it was shipped 5 days ago with no shipping update or delivery in 5 days

User's recommendation: Do not use this service.

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ID
#3080968 Review #3080968 is a subjective opinion of poster.
Location
Parsippany, New Jersey
Loss
$10
Preferred solution
Deliver product or service ordered