Gary A Txc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PCI Auction Group - Junk, took my money for faulty equipment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
PCI Auction Group - Junk, took my money for faulty equipment
Updated by user Dec 19, 2021

To date, no word from PCI. No effort to resolve.

Item is a paperweight.

Had a professional HVAC repair person out to check and the unit has a major leak. I'm out the purchase price, the price of parts, and the HVAC service.

Original review Nov 19, 2021
Buyer beware! Just because the listing says 'tested and working!', doesn't mean that it does.

Should've known better, from others, but still I bought a slushie machine that was listed as 'tested and working!' (Exactly) Upon getting home we realized that it would take $200 in parts to be a working/usable machine. When turned on, machine got no where near cold. Emailed office and response was- sorry our testing did determine that it may need refrigerant but compressor did turn on; its used so its on you and you have no recourse from the seller. Look elsewhere!

It was your office that told me that I've got a $1000 paperweight. This is the East Coast division in Manheim, PA.
View full review
Loss:
$1008

Preferred solution: Let the company propose a solution

User's recommendation: Buyer beware, stay away, go elsewhere

3 comments
Guest

Still a 'joke' of a place to work with. Nothing from Better Business bureau yet.

Buyer beware. Nothing is at it appears.

Guest

Typical copy/paste reply from PCI. No effort to resolve.

Btw, there was NOT 10+ photos, nor any pics of inside of unit. Had I known that unit 'needed refrigerant', I would've never bid on it.

PCIAuctionGroupCares

Gary - We are sorry that you did not have a 5-star experience with our auctions. On our bid sheets, we do our best to properly convey the current state, appearance, and functionality of all items.

We include 10+ photos and test the items to the best of our ability. For most items, such as the slushie machine, we are testing the functionality and if the machine turns on and off.

We do understand there is a risk with bidding on items and encourage all bidders to visit our warehouse and see the items in person or contact our team with any questions. If you would like to speak further about this experience or others please contact our office, we look forward to the opportunity to speak with you.

View more comments (2)