New Reviewer
I was charged a cancellation fee. It was refunded to my Uber account not my credit card. Forcing me to use Uber again to get the refund. My husband had had an outpatient procedure. I called for the Uber and we were told to go to a specific location half a block away....
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ID
#3075121 Review #3075121 is a subjective opinion of poster.
Pros
  • I dont like that i cant contact customer service
Cons
  • No one to speak to by phone
  • Not being able to contact support
  • Unauthorized charging
Loss
$5
Preferred solution
A refund to my credit card the cancellation fee