Cecilia P Ebx
Profile Info
New Reviewer
Cecilia P Ebx
Ontario, California
CarMax - Cheap customer service
AleI waisted my time today trying to buy a Van. When I got to the Carmax dealer of Ontario I saw the van that I had placed on hold for me to buy it, I walked in with an approval notice and the tires on the van where extremely worn out and the manager on duty refused to replace them. Unbelievable how he would prefer a customer with an approved loan in hand walk out without the car. Poorest service ever.
Cons:
- Poor vehicle inspection
Preferred solution: Let the company propose a solution
User's recommendation: Always ask in what condition are the tires before going
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