New Reviewer

Purity Products - Difficult process to return a cancelled order.

Sent an email to cancel an automatic order over three weeks before the cancelled order was shipped to me. Found an email later stating they did not cancel orders by email, only by phone. Had to pay for return shipping. I do not recommend participating in their automatic ordering process. The supplement was returned because it was much, much more expensive than supplements from other sources.
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ID
#3073082 Review #3073082 is a subjective opinion of poster.
Pros
  • Customer service person i spoke with
  • Person on phone seemed like they were just doing their job
Loss
$5