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Best Buy - Printer didn’t work. Wanted money to look into it

Bought a printer. Didnt work. Called up that very same day. After calling local store said that I needed level 2 help and that costs money. On a printer that I bought from them that day. Way to stand up for products you sell

User's recommendation: Stay away.

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1 comment
#2091672

When you buy a car is the dealership obligated to teach you how to drive? Obviously you do not recognize skilled labor. Grow up and figure it out yourself.

ID
#3064374 Review #3064374 is a subjective opinion of poster.
Location
Plymouth, Massachusetts
Cons
  • Poor customer service both on phone and in store
Preferred solution
A working printer and or full refund with a real apology that I have been wronged and an admission that charging customers to get products that they just bought from them that day to work is inexcusably wrong and in every single instance indefensible