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Hewlett Packard - Question about purchasing

I tried to call Hewlett Packard about an issue related to one of their products. Instead of been put into contact with a representative, I received a recorded message indicating that the number called would no longer be in service regarding support, and to contact them online. This is appalling. Hewlett Packard used to have impeccable customer service. Now all we seem to get is layers of red tape, avoidance and bureaucracy. You're worse than the Federal government.
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ID
#3063037 Review #3063037 is a subjective opinion of poster.
Pros
  • Good design and quality
Cons
  • Not satisfying a customer who has had many of their products
Preferred solution
Let the company propose a solution