Phillip N Ppw
map-marker Oshkosh, Wisconsin

ZeniMax Media - Issue with skrim

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Hi I just recently bought the anniversary edition to skyrim on playstation 4 and I'm have a problem on the quest (The cause) and I got to the point where I had to locate the ayleid shard holders and the door that leads to them will not open and I've reloaded the game twice to a save file before I've started the quest and also reinstalled the game and it still won't open to that area can you guys fix this issue
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Preferred solution: A patch to fix the issue with the door not opening