New Reviewer

Shapermint - Items missing from order & some do not fit

I not only received items I didn't order but paid for items I never received. I have tried to contact the company multiple times with no luck. Not only that, but I can't count the number of times I've been disconnected while on hold. This company's customer service is the worst I've seen in a long time. The site won't help me do it electronically or cancel the membership, which I obviously don't want given I can't even get the merchandise that I paid for.

User's recommendation: i wouldn't recommend using this company I'm trying to cancel my membership.

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2 comments
#2090638

Oh no! This is definitely not how we wanted your experience to be, Jules.

We didn't mean for you to receive the wrong ones.

Please send us your order info, so we can make things right the soonest we can. You can send your info right here : https://m.me/Shapermint?ref=w15260442

#2090653
@Shapermint

You can't make them sadly if they do not want to.

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ID
#3056871 Review #3056871 is a subjective opinion of poster.
Cons
  • Cant return products
  • Cant reset password
  • Can not get a hold of anyone
Loss
$86
Preferred solution
Deliver product or service ordered