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Rockstar Games - Grand theft Auto definitive edition Nintendo switch not working

I purchased Grand theft Auto definitive edition with a pre-order and it's still not active on the date that is supposed to be Nintendo told me to call or contact you which nobody picks up the phone it's just an answering machine I need help resolving this issue

User's recommendation: Have somebody there to pick up the phone.

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ID
#3056619 Review #3056619 is a subjective opinion of poster.
Location
Vacaville, California
Preferred solution
Deliver product or service ordered