Amethyst Hxy

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| map-marker Englewood, Florida

HomeAdvisor - MOVERS referred by them - 5 months late in delivery - all damaged

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Please do not use Home Advisor! I will be filing an official complaint with the BBB and anyone else that I can find, so someone else does not fall into the hole that I fell into. I was moving from San Diego to Venice, Florida. My contract was sound, as far as I was concerned. I listed every single thing to be put on the truck, and I measured everything! I am impeccably accurate in what I do, as I am so honest! When the BUDGET TRUCK drove up in to my driveway, my first red flag went up. They unboxed things that I carefully boxed. Only took 1/2 of my possessions, even though 1/2 of the truck was filled. Then they DOUBLED THE COST (after everything was in the truck....and asked me how I wanted to proceed). They delivered my things FIVE MONTHS LATE! Furthermore, they already had my $12,400, and said that they did not have it in their bank. Chase proved to they that it was there. Bottom line, I bought a house and had no furniture, no clothes, no pots and pans.....only what was in the car with my 2 dogs and me, coming across the country. (We slept in the car for 8 days. There was very little room to put anything else but my Labrador and my Aussie.) I received a call 5 months after my possessions were supposed to be delivered, asking me if I wanted my things. I thought it was a prank call. The next day, a rental truck drove into my driveway. Everything that they unloaded was burnt with a black oily film on it.....that is, the things that were not broken. Over 1/2 of my belongings were damaged, melted, broken, gone through, or MISSING! I just pulled the Christmas tree out of the garage. The plastic that I put over it was completely melted, as were the branches. Not a tree that I am proud of using, even tough it was a very expensive tree. I had to just order another one. My 4 beds came broken, as were my dresser, my large round mirror, my 62" TV that had a shattered screen, my stained-glass, my grandfather's antique trunk that he used when he immigrated from Scotland almost 100 years ago, my portraits of my dogs, etc., etc., etc.--- all broken and damaged. I have pictures of everything! My clothes had so much lack oil smoke on them that I could clean nothing. My washing machine ran for weeks. Their insurance was so pathetic, that I would have received pennies. The FBI told me that they had been trying to close this cell down for decades, and they had not been able to yet! This company sang a good song to me and presented documents that were forgeries. They go by my any names. I am an educated person.....a retired second grade teacher, with am MA in Psychology. I researched, and still go taken! DO NOT USE HOME ADVISOR. DO NOT USE LOS ANGELES MOVERS, HERITAGE MOVERS, OR ANY OF THE OTHER MOVING COMPANIES THAT ARE CENTERED OUT OF PHOENIX, AZ., no matter what state you are living in. This cell has long fingers! Shame on Home Advisor for referring me to them. I have documentation and pictures to prove everything I am saying in this review! I have waited this long because I wanted my review to be factual, without emotion. The things that did not come back to me were things like, my box containing the ashes of all the dogs that I have ever owned. That was the most important, and really, the only thing, that I needed to have back in my life. It is a shame that I can not include more pictures. I have over 100 documented pictures of damage, rat *** and feecies on my rugs, broken possessions, and my belongings covered with an oily soot.
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User's recommendation: Run as fast as you can from anyone that Home Advisor (and Angie) suggests to you. I do not want the same thiing to happen to you that has happened to me.