Alison K Wfr

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Uber - Overcharged 96.04

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Please read your UBER receipt they will throw in extra charges, I have been paying toll charges to go 7 miles down Highway I-45 North, for 2 months. I didn't think it was necessary to read my receipts, that was a very STUPID MISTAKE ON MY PART, they also charged me wait times when I know for fact. That when I call from the Dr's ofc, I am already waiting outside ready to go. They also charge you when you book ahead of time, and they also charge you if order it if you are not booking it from your home address and call ita booking fee.
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Loss:
$100
Pros:
  • Fast pickup
  • I need help
Cons:
  • Overcharging

Preferred solution: Full refund

Alison K Wfr

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| map-marker Conroe, Texas

Care Com - 2nd review

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The actual * N E R V E * you have by posting your phone numbers for customer service floors me, 1.877.227.3115 -AND- 1.781.642.5900 ARE NOT L E G I T I M A T E phone nu.bers, now that part of your services is 100% a SCAM. SHAME ON YOU CARE.COM why can't you just be honest and say we have no human contact, or phone #'s, people are more willing to work with honest companies than FULL fledge out right lyers. . It is very disappointing I don't understand why you feel you MUST lie about such a thing...seriously...you can come up with a better system than that, well atleast you could if you ever answered your customers emails. I really do/did enjoy your company W H A T H A P P E N E D ? NEW MANAGEMENT? OR WHAT...
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Alison K Wfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Care Com - Talk about my account, non-response of emails

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Can not get a human being to talk to about acct, and they still take out $50 a month for the wrong account. I have sent an email everyday for the 2 last weeks with no response, and there is no such thing as a live chat with an agent period.

I do enjoy their services when they work properly but for the last 5 months I have not been able to get my acct straightened out, or a person to help me fix it, they just take the money out of my closed acct and move on...I am disgusted by this knowing g that they do this to people looking for a job, I feel so totally taken advantage of, like I have that kind of money to throw away if anything I would have liked to maybe talked about upgrading my real account to help my chances of getting jobs.

But haven't even had that opportunity even I have been trying for 5 M O N T H S ... H E L L O

SIGNED UNHAPPY CUSTOMER

ALISON KELLUM SOLTERO

alison.soltero@***.com

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Loss:
$300
Pros:
  • I like the idea of the service
  • Lots of jobs
Cons:
  • Two process auto renew cancelling that they dont tell you about
  • Can not speak to anyone in customer service
  • Terrible customer service

Preferred solution: Let the company propose a solution