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Angela B Lve
map-marker Davison Township, Michigan

Lee Nails And Spa - Not polite, bad service, charged my card more than what we agreed on

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Lee Nails And Spa - Not polite, bad service, charged my card more than what we agreed on
Updated by user Nov 08, 2021

Didn’t even put a wrap on the tub when giving a pedicure drilled too hard broke my nail made it bleed over charged my card

Original review Nov 08, 2021
StaI brought my daughter with me to have her nails and toes painted with shellac the next day they were literally popping off like the whole color came off. I called and they said no problem bring her back in so I did I had her nails done October30th then came back in November 4th this guy named Tony said theres going to b a charge of $15 I said why?!? He said because we had to paint her nails in like what the heck then I asked if she could get a pedicure and they put her feet in the water with out the bag around the tub even!! Then Tony told me $25 for her nails and toes total I said for both he said yes they didnt even give her a pedicure they just soaked her feet and painted her nails. Then I wanted to check something on my card and they charged me $45!!! Which I never agreed to that then I call them to ask what the heck happened and Tony said I think u need to find a new salon!
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Loss:
$100

Preferred solution: Apology & full refund I was charged $45 on November 4th and paid $55 on October 30th I would also like Tony to take some more training classes on how to treat customers. I have been going to Lee nails for 14 years and Tony told me to find a new salon.

User's recommendation: Stay away impolite not clean nails not turning out good over charging