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Etsy - Order did not come in time, seller won't give full refund.

The seller told me my costume would arrive by October 20-21 (if ordered on October 17th, which I did). I needed this by October 23rd, but I was left empty handed. This costume did not arrive until October 31st, but by that time I did not need it anymore. I contacted the seller for a return and full refund, but he declined. He only offered me a partial refund but it did not even come close to half of the price I actually spent on the item. I am very disappointed by the lack of customer service on this issue. I still want a full refund for this product. It is completely untouched, hasn't even been opened; it is still sitting in it's original packaging, I haven't even looked at it.
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#3048455 Review #3048455 is a subjective opinion of poster.
Preferred solution
Full refund