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Thumbtack - Customer service

You keep saying you don't do that..... I put a card on set all my limits eat up as much money by charging me outrageous amounts for leads then lock me out when you've taken all my money. Now I can't speak with the leads I already paid for caused me to loose jobs! As much help as Thumbtack is you're also a hindrance!
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1 comment
#2089228

Hi Wayne, we'd really like to get in touch with you to ensure we fully understand your concerns. For the first part of your review, reading this article about our budget tool might be most helpful: https://help.thumbtack.com/article/budget.

As for your account, we're happy to look into this and help get you back up and running. Please send us a direct message through any social media channel.

ID
#3048362 Review #3048362 is a subjective opinion of poster.
Pros
  • Working and the jobs
  • Growing business
Cons
  • Site restrictions
  • Charges for leads no one gets hired or job disappears
Loss
$300
Preferred solution
Full refund