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I was locked out of my phone due to I forgot my password pin. Ok this started Saturday morning, they told me to do this do that and nothing was working. By Sunday l the guy told me that straight talk could not help me and to call Motorola. Because I had a byop ( bring...
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1 comment
#2090623

Hi Cynthia B Oeh. This is Maria from Straight Talk Wireless.

Our apologies for the inconvenience this may have caused you. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

We look forward to work with you. Thank you.

ID
#3048225 Review #3048225 is a subjective opinion of poster.
Location
Irvine, California
Pros
  • Good price on plans
  • Potential savings of monthly bill
Cons
  • Customer service through the phone is terrible
Preferred solution
Deliver product or service ordered