New Reviewer
they just took over my loan in April and they encouraged me to make payments thru website, which I did. NOW, they are charging this $3.50 processing fee when you do not set up recurring payments. What I explained to the customer reps is there is no option to pay extra...
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They are absolutely the worst company. Refinancing soon and won’t have to deal with their *** anymore.

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#1297416 Review #1297416 is a subjective opinion of poster.
Caliber Home Loans Website
Reason of review
$3.50 processing fee
Preferred solution
don't charge $3.50 processing fee for maying payments