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Resolved: Hamrick Software - License did not survive change of PC MB and processor (HD unchanged)

Update by user Nov 11, 2021

Company fixed the issue and I have been provided with product or service ordered.

Update by user Nov 11, 2021

Resolved within a few hours after I sent an e-mail to David.This service was on the same high level as the product as such!

Original review posted by user Nov 06, 2021
I bought a VueScan license on Oct 14th, 2014 and have been using it since then, most recently VueScan 9 x64 (9.6.32). The original purchase had serial number 11543**** and my customer number was 59545****. My e-mail address (since changed) was pandionutv@***.se. After the upgrade of my system I get a request to buy a new license to avoid the water mark. Is this an unavoidable consequence of the upgrade? Kind regards, Johan

User's recommendation: Very happy with the product for a long time.

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#3042356 Review #3042356 is a subjective opinion of poster.
Stockholm, Stockholm