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Hewlett Packard - Because the Geek Squad is telling me my computer is not under warranty

Please help me get my $920 computer fixed. Please I dont know why Best Buy and the Geek Squad want to charge me $700 to fix it. I have only had it about 4 months. The Geek Squad is being very stern to the point they are saying if they fix it yall will cancel their contract. Really is that true? They are saying liquid damage and there is NO way that is true. I told them I live in Louisiana and that we have 100% humidity. So what am I to do. I have been thru Hurricane Ida. All my fema info is on that computer. They said HP considers humidity liquid damage and is not covered under my warranty. Please help me 318502**** April Kenney

User's recommendation: Have A LONG time to be on hold to get hung up on.

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2 comments
#2092999

Geek Squad told me HP doesn’t cover humidity and yet I bought an HP envy convertible in Louisiana. Is this true?

They want me to pay $680 on a computer I bought in July 2021. I still have warranty.

#2092998

Geek Squad told me HP doesn’t cover humidity and yet I bought an HP envy convertible in Louisiana. Is this true?

They want me to pay $680 on a computer I bought in July 2021. I still have warranty.

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ID
#3074083 Review #3074083 is a subjective opinion of poster.
Location
Weldona, Colorado