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Jimdo - Terrible customer service

Jimdo has no service hotline. If you write an email to customer service, the answer comes within 1-3 days if you are lucky. If you need to write back and forth to solve a problem, each answer from customer service takes around another day or two. so you can easily be waiting for a week to get a problem solved as customer service also does not work in the evenings and at weekends and holidays. *** service! not worth the money!!!

User's recommendation: don't use jimdo!!!

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ID
#3040359 Review #3040359 is a subjective opinion of poster.
Location
Frankfurt, Hesse
Service
Jimdo Web Design Service
Pros
  • Webpages easy to create
Cons
  • No reliable customer service
Loss
$2000
Preferred solution
Price reduction