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Mirror Essentials - What in the world

I ordered something in June and still have not recieved it, they charged my credit card but have not delivered, Is this company for real. Can I get a refund? trans action date May 19 transaction #844686**** NV amount 29.94 Please reply something.. Is this how this company does business, I doubt I would ever buy anything from you again, very poor service.I talked to someone on telephone they assured me it was being sent, I can't thin of 100 words to say how disappointed I am in the treatment you get from these people. I suppose you have had hundreds of complaints so it doesn't matter to you, you have my money and that is all you care about. I would appreciate some kind of answer.
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ID
#1295444 Review #1295444 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund