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Regal Cinemas - Complaint

Spent two hours in a freezing cold theater. When I asked for my money back I was told they could buy without the tickets which my husband had just thrown away. The manager said they would not refund without the tickets and they would not get them out of the trash to do the refund.

User's recommendation: Not to go to this theater.

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ID
#3031994 Review #3031994 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$35
Preferred solution
Full refund