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Uber - Refund

I called the Uber driver twice stood out in the cold and rain while he drove passed me. I called to tell him he drove passed me and to turn around and instead of turning around he drove somewhere else and then told me he couldnt find me. At that point, he said he would cancel the trip and I told him I wasnt paying for a trip I didnt take. He told me that I wouldnt be charged yet I was charged because he didnt come get me. Im requesting a refund.

User's recommendation: I would NEVER consider or recommend Uber to anyone. Next time I will try Lyft. This is ridiculous!

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ID
#3020075 Review #3020075 is a subjective opinion of poster.
Location
Brooklyn, New York
Cons
  • Just want to speak to someone
  • Charge without services
Loss
$6
Preferred solution
Full refund