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Best Buy - Do no make an online purchase, if something goes wrong on their side they will not fix it.

Update by user Dec 29, 2018

OK I paid for somebody to drive me to Vancouver to exchange the desktop computer. Guess what It doesn't work properly either.

since Best Buy has blocked my phone number I can't even call them to tell them. The 550 dollar computer has turned out to cost me over a 1000 and Best Buy doesn't care.

They have online purchases but do not back those purchases, If I could drive I would not leave that damn store until somebody made this right. NEVER BUY FROM BEST BUY.

Original review posted by user Nov 29, 2018
I needed a computer to get a position with a company. According this work order I must of course use a computer. The computer I had the video card was going out and memory to handle the program wasn't enough. So, I thought how fun to go and purchase a computer. NOTHING FUN about it. I went to my bank got a six hundred dollar loan. Went to Best Buy.com and ordered a new very adequate computer. According to the Best Buy order the computer would be shipped the next day. Two days later I received a notice that my computer could take an indefinite amount of time to be shipped. I fought with customer service online, to fix the problem or let me change or cancel the order, they refused. After writing them on facebook I received the computer. I hooked it up, logged into all my accounts, changed passwords and all that other *** that takes forever. Then my monitor went out. I threw it away and got another monitor. Then that monitor went out. I had to keep force starting the computer. Sometimes it will work and sometimes it wont. and it is random that this happens. I can use this computer but it's video stops randomly and I have to force start this thing all the time. I have called customer service and they said to return it. Great, but what do I do in the mean time because I have got to go to work. They do not care. Apparently they are not responsible to do things like help their online customers. I have to go to my bank again tomorrow take out another loan purchase a computer else where. Pay for shipping and handling for this computer to send back, make the payments on two loans for a product that didn't work. the problem 1. Isn't this a retail establishment? Meaning they make a profit of of sales, Right, Or not? Why wouldn't this company sell me a different computer. wouldn't it make more since to assist me instead of insult me, 2. Their customer service line will ring busy when I use my phone but when I use the neighbors phone my phone call goes straight through, but they still wont help me. I am still calling the customer service line and I am still getting busy signals. I think they just flat out do not care. 3. I know that because there is an extra expense here I could probably go to small claims, however, I am not going to, I will eat the cost of both computers and never shop at Best Buy again.
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ID
#1411042 Review #1411042 is a subjective opinion of poster.
Location
Longview, Washington
Reason of review
Bad quality

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Resolved: Microsoft - AI Helped me, tried to make me feel like they cared

Update by user Dec 09, 2018

Microsoft called me and we worked out the sign in issue, and the AI. After some time to think about my experience with AI I liked it because he was or it was reasonable. I received better service with Microsoft than I did with the company I purchased the computer with...

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Resolved
ID
#1397366 Review #1397366 is a subjective opinion of poster.
Location
Seattle, Washington
Product
Microsoft Account
Reason of review
Access/ activation issues

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Kirkland Signature - Everytime they come out with a healthy product they end up putting sugar in it

I have cancer, chemo harms the electrolyte uptake inhibitors in my body. I started drinking coconut water. Kirkland signature now puts sugar in the water. I am very upset. Sugar feeds cancer, why do they put sugar in this. coconut water is naturally sweet. I can no longer purchase Kirkland signature coconut water. Please Kirkland put out a product that is healthy without the sugar. I would really love to be able to purchase a healthy product. I am tierd, and exhausted from having to make my own health products. I am took sick to keep doing this, please put out a product that will help. I would love to have a company who put peoples health first.
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ID
#1290238 Review #1290238 is a subjective opinion of poster.
Product
Kirkland Signature Soft Drink
Reason of review
Bad quality