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Backdrop Outlet - Full refund

I ordered a drape for my daughters graduation pictures in July 2021. When I made the order I called to find out if the order would be received in time for her pictures. I was informed that it would not so I canceled my order. Backdrop still sent that my order after the fact weeks later. I made 7 emails for my refund and sent a receipt from the PO showing the tracking Info merchandise. I was told if it was returned I would get a full refund. To date I have not received anything.
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#3045305 Review #3045305 is a subjective opinion of poster.
Preferred solution
Full refund