Profile Info
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Verified Reviewer | Pompano Beach, FloridaSkagen - Atrocious Customer Service
User's recommendation: Do not buy a Fossil or Skagen watch
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Verified ReviewerADT - POOR SERVICE
- Poor customer service
Preferred solution: Let the company propose a solution
User's recommendation: Do Not Use ADT if you want good customer service and problem solving
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMicrosoft - Untruths BROKEN PROMISES
- Customer support
User's recommendation: Microsoft does not support consumers
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Verified ReviewerMicrosoft - Poor service
Microsoft wiped the proggrams from my computer, including Word. I have spent 15 hours with multiple people to have it restored and all I received is an attempt to sell me programs I do not WANT.
i SPOKEN TO 12 PEOPLE over the course of three days. No one can fix my problem and restore my program. Directions I was sent from Microsoft do not work. I have to repeat myself multiple times, including to the same person because they will not read the case number file and keep reading from a script that does not help.
I have emailed the CEO, filed complaints and nothing works. I should not have to pay for something that was installed on my computer and then wiped clean by Microsoft.
The insolence of the representatives is insulting and we are unable to understand one another due to language difficulties. I have tried for hours to speak to someone at the corporate office to no avail.
- Good products when they work
- Having to repeat the same information will not read case number
- Ability to understand
- Untruthfulness
Preferred solution: Let the company propose a solution
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Verified ReviewerUPS - Horrible and Unreliable and Untruthful Service
- Unreliable and untruthful service
Preferred solution: Let the company propose a solution
User's recommendation: Do not use UPS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUPS - Delay of critical medication
This is the THIRD time my husbands critical and life sustaining medication was not delivered as promised. UPS has delayed delivery twice.
He has no more medication. It is not available in retail pharmacies because it costs $330 a pill and is to treat a rare disease so it is shipped directly from the manufacturer when there is a 3 day supply remaining. This caused critical problems previously when it was "lost" and could not be tracked, I complained to corporate headquarters on both occasions but apparently nothing has changed. This is corporate irresponsibilty.
There may be a hurricane on the horizon here in Florida but the weather is beautiful now.
They moved the delivery from today until Monday (3 days later.) The excuse I was given was they did not have the code for security but UPS delivers here six days a week with regularity. This particular distribution center has been problematic for years but corporate UPS appears to have done nothing to improve the horrible service
- Lost packages and significant delays
- Terrible business nondelivery and bad complaint resolution
- Poor service
Preferred solution: Let the company propose a solution
User's recommendation: Use FedEx or the USPS. They are far more reliable
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Verified ReviewerPayPal - Abomdible customer service
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT USE
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Verified Reviewer | Pompano Beach, FloridaPayPal - Abomdible customer servic
User's recommendation: pAYPAL IS FINE UNTIL YOU HAVE A PROBLEM. pROBLEMS ARE NOT RESOLVED
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Verified ReviewerPayPal - Horrible service
- Poor customer support
Preferred solution: Fix the problem so I can send money to the recipient
User's recommendation: Do not use this service. There are many competitors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaComcast - Totally unreliable service and billing errors every month for the past six months
- Unreliable service and billing service
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Please email us at AlwaysThere@adt.com with your phone number, address, and copy of your complaint so we can assist further.
Thank you. -Andrew