This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Verizon Wireless - They have kept me from accessing my free phone service from q-link wireless and I am a gran-mal seizure epileptic who needs this phone to access emergency services and two days ago I had more than 8

This phone to access emergency services. Two days ago I had over 8 gran-mal seizures and could not contact emergency services to get an ambulance to get me to a hospital to get my seizures to stop. I am extremely lucky to be alive. So I think Verizon wireless owes me an apology. Not to mention anything else. It is their fault I could have died and could not get to a doctor. This company to this minute has still not released my phone so it can be hooked up to the q-link wireless free govt. Benefits program so I can have an emergency phone for exactly this purpose. This is my complaint about Verizon. No. Numbers lead to a human being and unless you have an active account the automated service hangs up on you. Verizon you have lost your human touch and I think I need to speak with an attorney, anybody know a good one. All of my contact attempts are documented in this phone I am currently using to write this review.
View full review
ID
#3105730 Review #3105730 is a subjective opinion of poster.
Location
Kent, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
As of my last review I was contacted the very next day by their privacy office and they sword up and down that I would be contacted by the Verizon wireless customer service dept. It is now 5 days later Andi have as of yet not been contacted by anyone at all from...
View full review
View full review
ID
#3021052 Review #3021052 is a subjective opinion of poster.
Preferred solution
Just the simple code to get them to release my phone so I can start my service with q-link before it stops being active due to lack of activation and use. This is ridiculousness

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Their customer service answering machine even says " we know you would like to talk to a live person " but if you can't enter a valid phone number that is currently active it tells you "we are sorry you are having trouble, we would like to assist you " and then hangs...
View full review
View full review
ID
#3011111 Review #3011111 is a subjective opinion of poster.
Location
Tacoma, Washington