judy L Mqb
map-marker Nashville, Tennessee

Ashley Furniture - Terrible quality and service

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I have had a terrible experience from start to now and still do not have the bed, after 7 weeks. i did receive the side chest and it was not well made and parts not right in the box. I have complained and still no help they bed has never arrived and they tell me to cancel or wait until at least Feb. 2022 they sure took my money and dont mind just doing nothing. With having 1 piece it is not practical to cancel the other part.. the customer service is terrible in store in Rivergate was worse. what is going on that a business has such bad quality of items s terrible service?
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User's recommendation: go somewhere else

1 comment
judy L Mqb

Where do you file consumer complains?