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Omega Juicers - They never answer my emails!!!

The last model of Omega masticating Juicer for sure has issues with the quality of their parts. I ordered 3 different juicers for myself and my family members. We all got the drums and endcap broken. All three of them. After reaching out to Omega customer service, probably 2 months of emailing back and forth, they eventually helped me out and replaced ONLY with one drum - which broke again after a few weeks of use. Now, Im trying to get a hold of them again so I can make my daily juice, but no one is answering me. Its really upsetting and disappointing. These juicers cost me a lot of money and their parts are supposed to be replaced since they are under the warranty.

User's recommendation: I would never purchase an Omega juicer again!

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ID
#3010735 Review #3010735 is a subjective opinion of poster.
Pros
  • Juicer was powerful and worked for a short time
Cons
  • Delivery
  • Horrible customer service
Preferred solution
Deliver product or service ordered