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New Reviewer

Shapermint - Sizing

I cant believe how small the leggings run. I wear a large in every other legging I own and I got two pair of yours today. The large was so tight I couldnt get them up passed my thighs. Im sick about it. I was so looking forward to wearing them. I guess I bought into the hype expecting more than was delivered. This was after I had ordered them and then found them $5 cheaper on Amazon. Even after the 60% off

User's recommendation: Size way up or don’t buy.

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2 comments
#2087168

Really sorry that the leggings are too small for you, Hilarie. Shopping for shapewear online can be tough, that's why we offer free exchanges. Send your order info here: https://m.me/Shapermint?ref=w15260442 and we'll have it checked, and we'll exchanged them for free to your best fit.

#2087224
@Shapermint

I’ve ordered shapewear before. I don’t drive and don’t have a printer to print return labels. How would I exchange them?

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ID
#3034714 Review #3034714 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer
New Reviewer

Shapermint - Change order

Add another product on to my order. Also did not receive additional $10 off when I applied the discount code
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1 comment
#2083733

Sorry that you've had to experience this. We'd love to check if we can still hold back the order to add the FREE shaper, Hilarie.

Allow us to manually apply the discount code to your order as well. Send us your order details through this link: https://m.me/Shapermint?ref=w15979346 and we'll take care of it from there.

ID
#3010447 Review #3010447 is a subjective opinion of poster.
Cons
  • Very poor cust service
  • Could not speak with an actual person at shapermint
  • Bad costumer service
Loss
$16
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shapermint - Want additional item added to same order

Additional item to add on to order Also, $10 discount was not applied when I put in code and with additional item, I qualify for free shipping
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1 comment
#2083731

We didn't mean to spook you out on this, Hilarie. Give us a chance to make this right and manually apply the discount code to your order and check if we can still add the FREE shapers. Send us your order details here: https://m.me/Shapermint?ref=w15979346 and we'll take care of it from there.

ID
#3010424 Review #3010424 is a subjective opinion of poster.
Pros
  • Hoping to resolve this
Cons
  • Do not like having to jump through hoops to get customer service
Loss
$16
Preferred solution
Let the company propose a solution