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Raymour and Flanigan - Worse customer service

I would never recommend shopping at this store. They say there is a product to take your money, Customer Service called me without knowing anything about delivery and wanted to cancel 2 days prior delivery date because of stock out.

Then put me on hold for long time and not even helped me and answered my question why she called me for when I asked her if she has no idea, she was so rude and disrespectful and hang on me. When I called them back, they said will call and never called me all day. I supposed called them back to get any answer all day. And they are never helpful when it comes to getting the money back.

It has been over 2 weeks and still didnt get my money. I paid in cash. They said come to store first and when we went there now saying we cannot pay you cash.

They sent gift card to spend their store and not to give my money! Customer service is also extremely disrespectful and ridiculous!

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Cons:
  • Horrible customer service

Preferred solution: Let the company propose a solution

User's recommendation: Never recommended.