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Mr Rooter - EXCESSIVE FEE CHARGED

called 10-14-2021 for sewer blockage (minor ) water draining slow . tech would be there at 10-15-2021 at approximately 3.30 pm . Tech arrived at 3.30 pm left by 5.00 pm . easy access to 4 in clean out approximately 6 feet in from foundation . opened it i supplied buckets to catch backed up water . tech used power snake and reported to me he was about 30 to 40 feet out . using a tablet to take photos . he retriever some pieces of handy wipes . ran water problem solved . closed clean out then proceeded to take inventory of heating, water heaters and there age .number o of bath rooms . all this information has no bearing on my plumbing problem. total charge for one and a half hours work a whopping $628.25 I WILL NOT USE NOR RECOMEND THIS COMPANY .

User's recommendation: GET ESTIMATE FIRST.

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ID
#3006148 Review #3006148 is a subjective opinion of poster.
Location
Middleborough, Massachusetts
Service
Mr Rooter Plumbing Service
Loss
$400
Preferred solution
Let the company propose a solution