Dorothy S Hye

Tidewater Workshop - Never delivered my order

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I have ordered from Tidewater Workshop many years ago and was quite satisfied with the product and the delivery. I don't know if they are under new management/ownership now, but something has definitely changed. I placed on order for a bench on April 15, 2018 and paid for it. I check online daily for an update on the order, but nothing has ever changed. I managed to talk to a real person ONCE and was told the orders usually take 4-6 weeks to complete. Since that call, I have gotten only an answering machine,no matter what time of day I call. I have left numerous messages and requested call backs. I have emailed customer service. Nothing. No response whatsoever. After reading posts on this site, I see that my problem has happened to other people. I just want resolution. It's been 10 weeks!!
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