Derrick S Ibi
map-marker Fullerton, California

Discounted Wheel Warehouse - THIS PLACE IS BAD BUSINESS

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Danny, Thank you for your response on 6/19/2018 at 5:30 EST to the one wheel not fitting. I did additional research on the manufacturers web page to locate a matching replacement wheel and found Wheel Pros. I contacted Wheel Pros and they confirmed the wheels listed on your website as compatible are not compatible with my 2008 CTS Cadillac. I will unfortunately have to return all 4 wheels and 4 tires to Discounted Wheel Warehouse. Please send me a return label for the additional 4 tires and 3 wheels (I am still waiting on a shipping label for the one wheel). I am requesting a refund of $1,237.30, the amount I paid for the wheels and tires. Discounted Wheel Warehouse should be more responsible with ensuring compatibility before selling the product.
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Pros:
  • Never again
Cons:
  • Unprofessional demeanor
Reason of review:
Poor customer service

Preferred solution: Full refund