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Asurion - Defective replacement phone

I paid to have my phone replaced about 2 months ago. My new phone arrived promptly. Unfortunately this phone does not have a properly operation Navigation System. I have tried a bunch of stuff through settings, and even took it to an Apple service store and paid to have it reset, but the navigation doesnt work properly on any map or navigation app. I believe you sent me a defective device
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ID
#2997469 Review #2997469 is a subjective opinion of poster.
Pros
  • Fast service
  • Efficiency
Preferred solution
A replacement iPhone X that works