Jeffrey H Zrn

Terrible service with Spectrum - They lie directly to you on the phone

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I was lied to multiple times on the phone regarding fixing my internet issue at home. I needed someone to come out and fix my service and Spectrum did everything in their power not to send someone out. They even on multiple occasions told me they were sending someone out when they new they were not. They lied and blamed the service not working on everything but them. Of course after weeks with no internet service working for me they finally sent someone out and fixed the problem which was on their end. If I had another service provider I would go with them. Anyone but Spectrum. They are terrible terrible terrible. I am a veteran and I feel like Spectrum does not care about anyone.
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Preferred solution: Apology

User's recommendation: Do not go with Spectrum - They are the worst and I can tell you first hand the horror stories.