New Reviewer

Rover Com - Dog died while in the care of the sitter

We booked a reservation with Rover.com Sitter Brenda for 12/24/21 to 1/02/2022. For the first part of the week, Brenda wound send text and pics on the well-bieng of my dog. She did report that my dog wasn't eating much. On Thursday, Brenda commented that my dog wasn't eating at all. At that time, I informed her we would be cutting our vacation short and would be back to pick up my dog on Friday evening. On Friday morning Brenda sent a text saying the dog is not eating at all and then she sent a video on the dog which seemed to be in extreme distressed wandering and panting. I informed her we would like to pick up my dog that evening. Brenda says that would be fine and that she gets off work at 10 and would have to go pick up her baby before she heads home. (who's watching the dog?) At 10:45 PM Brenda informs me we can come pick up the dog. She then text "he's not moving" then texts "i think he's dead" Rover has offered a parcel refund and Brenda is still active as a sitter on rover.com
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1 comment
#2183067

Sorry about the loss. What caused your beloved pet to pass?

ID
#3234345 Review #3234345 is a subjective opinion of poster.
Location
Toledo, Ohio
Preferred solution
I lost my best friend
New Reviewer

Rover Com - Sitter dog neglect resulted in dogs' death

Booked service with Rover.com and Brenda was the caretaker/sitter for 12/24/21 - 1/2/22 things started out okay for the first part of the week, Brenda would send pics and comments on my dog well-being. She did report that my dog wasn't eating much. On Thursday, Brenda commented that my dog wasn't eating at all. At that time, I informed her we would be cutting our vacation short and would be back to pick up my dog Friday. On Friday morning, Brenda sent a video saying the dog is acting strange, I informed her I would be there that evening to pick him up. Brenda informed me she gets off at 10 and she would have to pick up her baby from the sitter (Who's watching the sick dog). At 10:45 that evening she informs me it's ok to come get my dog, then sends me a text "that he's not moving next text" "I think he's dead Very heart broken. None of Rover policies were followed and Rover doesn't want to take any blame in this, offering just a parcel refund of the stay and Brenda remains active as a sitter on Rover.
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ID
#3234228 Review #3234228 is a subjective opinion of poster.
Location
Toledo, Ohio
New Reviewer
I ordered brakes and rotors from rockauto on a Monday and was expecting shipment on that Friday. The package never arrived. When I used the tracking, the package was being held at a FedEx facility with no shipping date/delayed. I called fed/ex and got the run around a...
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ID
#2995302 Review #2995302 is a subjective opinion of poster.
Loss
$67
Preferred solution
Full refund