Julianna M Akj

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Microsoft - I want a refund

so i tried to cancel this payment for a preorder of riders republic and all the extra stuff wich was over $100 but it didnt say i had payed for it so i assumed i didnt buy it by mistake somehow but now i got a payment on my microsoft account that doesnt tell me what its for that says the price of this purchase was around the same as the preorder but it still says i didnt buy this game on my account. i just want to know if i can get a refund of this purchase still...
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Loss:
$120

Preferred solution: Full refund