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OfferUp - Theft/Fraud

Do not do business with them!! A lady ordered a piece of clothing from me. Since ups took too long to scan and send out. It went passed the deadline so they cancelled the payment. The lady then receives the clothing item. She likes it and tells me she received it. I contacted OfferUp three times through email and all they had to tell me was to workout payment with the buyer. She told me she paid. So now Im stuck with nothing. I didnt even get my money for my item. And they refuse to help!!

User's recommendation: If you have any issues on OfferUp good luck with them trying to help. You can’t get anyone on the phone and you just get a automatic email reply. If buyer pays them they don’t have to release the payment to you apparently!!

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#2994667 Review #2994667 is a subjective opinion of poster.
  • Money not yet in my bank account
  • No security for the seller
  • Automated customer service
Preferred solution
The money for my clothing item that the buyer received in the mail!