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My AirPods Pro, currently under Apple Care are not charging properly. This has been troubleshot with Apple Care over the phone. Apple Care set up Genius Bar appointment. More troubleshooting. Unable to duplicate via their test rig but problem clearly evidenced to...
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ID
#3010115 Review #3010115 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • No concept of lifetime customer value
  • Are inflexible and arrogant
  • Not to be trusted
Loss
$250
Preferred solution
Complete replacement set of new AirPods Pro with wireless charging case Formal apology for the customer service disaster this has been Termination of inept store manager and supposed Apple advisors that claim to be able to speak for Apple.