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Etsy - Problem solving

I ordered the first time on Etsy, and a problem occurred when I placed the order, the wrong color was registered, when I received the order from the seller I saw I received the wrong color (30 items), so I contacted the seller and it turned out I had to pay shipping costs and custom for shipping back more then the value of the goods, I couldnt resolve the problem with the seller, I called Etsy customer service and they made the refund for me. Great customer support 100% Thank you Now I feel safe to try other sellers on Etsy

User's recommendation: Feel safe to order.

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#2993877 Review #2993877 is a subjective opinion of poster.