Dana T Dyz

Amazon - Return issues

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My Amazon rep worked for over 1 hour to help resolve my issues. All return issues resolved. Amazon is awesome, at times it is difficult to return items due to outside sellers. Amazon app should make it easier to contact a live person. Plus if UPS requires large items to have separate return codes then the Amazon app should not allow the buyer to add more than 1 item to 1 return code
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Pros:
  • Product delivery
  • U can get product early
  • Large assortment of products most are delivered on time

Preferred solution: Full refund

User's recommendation: Amazon is awesome, at times it is difficult to return items due to outside sellers. Amazon app should make it easier to contact a live person. Plus if UPS requires large items to have separate return codes then the app should not allow the buyer to add more than 1 item to 1 return code