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Mr Rooter - False advertising and incompetent service

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I contacted MrRooter of Vancouver Island to do a trenchless water line replacement. They gave me a quote of $6,000. The result? They were unable to pull more than a foot of line, but still gave me an invoice of $15,000. My wife and I were responsible for digging the 90 foot trench. As we are both seniors, it ruined our entire summer. It seems like MrRooter makes more money by being incompetent than doing the promised work.

User's recommendation: Stay away from MrRooter.

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ID
#2989866 Review #2989866 is a subjective opinion of poster.
Location
Nanaimo, British Columbia
Cons
  • Could not complete contract
  • Being charged for nothing
Loss
$9000
Preferred solution
Price reduction