New Reviewer

Jared - Poor service

I showed up to get my rings check today.(1:30) waited 10 mins before I was helped with only 2 other people in the store. there were 2 loose stones (one in each ring) they said it would be ready between 3:30-4pm I was fine with that. went back at 4pm they said they aren't done do to that they have coat the ring behind the black diamonds. It should only take a hour. went back at 5 pm now I am told I can't wear the rings until tomorrow. do to the enamel is wet. she also acted like I was late to get the rings inspected for the warranty (when during covid they put me off for a year) If you get something on clearance take a screen shot because they won't give you clearance price even if they tell you it's on clearance. I don't recommend buying anything from them

User's recommendation: Go someplace else.

View full review
ID
#2988459 Review #2988459 is a subjective opinion of poster.
Location
Lenexa, Kansas
Pros
  • It was the first place we went and bought rings
  • First visit
Cons
  • Perfect example of corporate american greed
Loss
$800
Preferred solution
I have complained before and management doesn't care