Starr F Kei

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Uber - I wanna know where my money went

I had a little over$26.00 on my account took a ride for $7.53 and now my account has a zero balance. And this isn't the first time this has happened to me. I use Uber almost daily all day and this is ridiculous. Please explain. I tired to order a Uber pass but it said it was declined but you still took my money. Please fix this ASAP I don't have no more money and have a dentist appointment in the morning. Thank you
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Loss:
$19

Preferred solution: Full refund