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Hey Dude Shoes - Poor customer service

Hey Dude Shoes - Poor customer service
Was sent a size 7 left shoe, and size 9 right shoe. Not sure how THAT even happened. There's no phone number to call, and the "online chat" isn't even online chat. We'll get back to you in a few days by email?? What? For $60.00 shoes, you'd expect at least the size to match and a way to contact the company. I have not heard back.

User's recommendation: Buy from a store that carries these shoes. Not online.

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1 comment
#2093941

Hey Chris, Thank you for contacting Hey Dude Shoes. We would like to apologize for receiving incorrect sized shoes.

Our support team is waiting to assist you!

We ask that you reach out via email with your name, phone number and order number so we can help you to the best of our ability. Please see our email below: support@hey-d.com Hey Dude Shoes.

ID
#2983119 Review #2983119 is a subjective opinion of poster.
Loss
$55
Preferred solution
Deliver product or service ordered