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Hewlett Packard - Printer not printing

After being transferred 4 different times to the "right department " we needed to hang up. My allotted time to handle this matter was taken up with call holds and explaining over again to the new "right customer service agent". Printer matter never resolved.
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ID
#2980114 Review #2980114 is a subjective opinion of poster.
Preferred solution
Printer fixable? If not, full refund. Bought it last year for home use. Not used too much. Will call again customer service. Hopefully, the technician can resolve