Ankit D Kvm

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Ekart Logistics - Delivery Agent unresponsible

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Order ID - OD223041****6002****

MASTER COOK 19 PC COMBO PACKS

Out for Delivery:MASTER COOK 19 PC COMB... with tracking ID FMPC146328****, will be delivered between 01:00PM - 05:00PM today by an EKART Service Partner (call 0917400****, PIN 382).

Please pay Rs.399.0 by cash.

I got message and call from E-kart agent for my product. When I reached to receive my order to same agent and co-ordinates with same person. He denied his, said that they have no order.

Then I called your agent in front of him same person received my call, but they denied whatever reason for this type of communication I suffer lot.

Today early morning I received message from Flipkart cancelled order due to undelivered on address.

This is not my fault from your side mistake your agent denied for order.

If your company provided my wrong agent number or maybe your agent lie. Please check properly from your side.

Kindly resolve this issue.

Thanks

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Pros:
  • Order to be delivered to me

Preferred solution: Apology

User's recommendation: Please guide your agent to be polite with customer.