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Amazon - Order not recieved

My expected delivery date for the bag I purchased was Sept. 27, 2021 unfortunately, I haven't recieved the item until this day. it's been more than a month since I purchased it. Can anyone tell me what happen? I tried to contact the seller thru the process from order section but i never get a response.
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#2974473 Review #2974473 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered